SHIPPING ,RETURNS & STORE POLICY

Shipping Policy

All U.S. domestic order shipping cost is $7.99

Packages are shipped using USPS

Please allow 3-5 business days for your order to arrive 

If you have any specifications for EXPRESS Shipping please contact us. 

 

Nello Vintage is not responsible for any package that is lost, stolen, or damaged in shipment. Please contact the shipping service provider if there any aforementioned problems for resolving. If a package tracking number shows that it has been delivered through the tracking number and the customer is unable to locate their package, NELLO Vintage will issue a refund. All packages are insured with the shipping provided by NELLO. 

International orders

All international orders are subject to a cost of at least $23. All International shipping costs will be calculated at checkout using an automated USPS shipping calculator. Please allow 6-10 business days to receive your order. 

NELLO Vintage is not responsible for customs fees, duties, taxes, or tariffs. 

Return & Product Policy

All Nello Vintage items are sold with the highest quality presented to each customer, in the event that a customer is not satisfied with their purchase NELLO will work with the customer to resolve the issue to provide a refund or exchange. Please contact NELLO within 14 days of receiving your order to resolve any problems. 

Vintage items are subject to imperfections and minor wear, NELLO Vintage strives to provide the highest quality of items and those with minor imperfections will be described. 

If you have any questions regarding an item please e-mail nellovintage@gmail.com for further descriptions, pictures, or videos of your possible purchase. All items with minor flaws will be listed in the product description for your reference. In the case that an item is not as specified and you are dissatisfied with your purchases please contact NELLO Vintage to resolve the issue. 

Any shipment return cost will be made by the customer within 14 days of purchase. A confirmation email will be sent when the product is returned.

 

Thank you for respecting our policies as a growing business, we appreciate your support. 

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Free US Shipping $50+

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