The Tier 2 Nello Personal Styling Experience is perfect for those looking to refresh their style with a mid sized collection of curated pieces. After completing a the NELLO Style Questionnaire, your answers will be used to curate an assortment of 12 pieces that match you style preferences. Choose 10 of the 12 pieces and you're all set! What's Included: - Free virtual style goal consultation - 1-on-1 shopping updates via portal - Free Shipping (for U.S customers, international shipping will be auto calculated) - Select 10/12 curated pieces that match your personal style -No Refunds (Any items not selected will be transferred to store credit or exchanged )